Delivery Information
UK & Worldwide Delivery

COVID-19 UPDATE

Due to covid-19 pandemic, we are currently working limited days and our office is closed as we continue to follow the government guidance. You can still place orders online and we will dispatch your order as soon as normal service resumes. We cannot guarantee when your order will be dispatched, but will endeavour to give you an estimated delivery date as soon as possible. Thank you for understanding in this challenging time for all of us.


🎁 Direct Gift Service

Send your gift directly to the recipient with a special gift message and hidden prices. Simply enter the delivery address as your recipients address and enter your gift message at the checkout page and we'll do the rest!


FREE DELIVERY

We offer FREE delivery on all UK orders over £100

Standard UK delivery: 2-4 working days £2.95
UK Express delivery: 1-2 working days £6.95
International Delivery: 5-10 working days (outside UK) £9.95 (currently unavailable)


Same Day Dispatch


Most items are dispatched the same working day if your order is placed before 12.30pm. Orders placed after 12.30pm will be processed the next working day. Please check on the item description page for estimated dispatch times as some items are subject to longer dispatch times.


Standard delivery costs £2.95 for orders under £100 and is free on orders over £100. To qualify for FREE delivery, the total amount of your order after any discount voucher is applied must be £100. Please note: Standard delivery times are extended on UK bank holiday days, we work around UK bank holidays.



Track your order

Once your order has been dispatched, you will receive an order tracking update email. This will include your unique order tracking number if one is available. Once you have your tracking number you can login to your account or check the progress of your delivery here: Royal Mail Track and Trace.


Trackable and Signed-For Deliveries


A signature will be required for most deliveries. If you are out when your delivery is made you will be left a card to let you know. Your 'something for you' card will contain instructions on how to arrange another convenient delivery time or alternatively collection from your local post office.

What Is My Tracking Number?

Your unique tracking number can be found in your shipping confirmation email or by clicking the 'track orders link'. You will need to log in to your account to view your existing orders. Please note not all orders are track-able on delivery.